Service
The Hinterkopf service department cultivates a relationship with the customer for an entire lifetime of the machine - and beyond this. Whatever you need: spare parts, reconstructions or revisions, you are always on the safe side!
Hinterkopf Service Centre in Eislingen
Our central service department at the company headquarters in Eislingen is the first contact if you want to put Hinterkopf-machines from earlier series up to date. For example the control system and the motors of printing units can be upgraded, additional ink units or a new printing drum can be installed. Together with the client, we find an economic solution.
Spare parts, reconstructions or revisions
Hinterkopf-machines have an unusually long service life. For exactly this reason we attach great importance to a secure supply of spare parts that goes far beyond the statutory minimum period of ten years. Our customers can be sure that they always get original spare parts for all Hinterkopf-machines - in guaranteed OEM quality. That's a promise!
Regularly scheduled maintenance pays off
Inspection of Drying Systems
Regularly scheduled inspections by the original equipment manufacturer ensure optimum availability of the drying systems and provide return of investment by lowering repair and operating costs.
Heating system of drying ovens, when not optimally adjusted, progressively consume more energy and increase operating and repair costs. If exhaust systems are not working to specifications, they can release harmful substances to the environment. Last not least, technical break down time of the systems cause loss of production. These costly and negative effects have to be avoided.
As original equipment manufacturer, we recommend the implementation of a bi-annual maintenance service program, tailored to your situation. Our streamlined maintenance program requires only two working days, including one day with the line not in production. After completion of the comprehensive inspection, you will receive a detailed report, a solid overview of the condition of your system, and peace of mind your system is in reliable working order.
Revisions by Hinterkopf or under own auspices with support
Even the reliable Hinterkopf machines must be serviced occasionally during their above-average long service life. Our service department will either do all work or support you with their know-how if you decide to do the revision on your own.
The Hinterkopf specialists make improvements and revisions of production lines worldwide at customer sites or in the factory in Eislingen. The customer decides, Hinterkopf offers the individual service!
Overview of our inspection services:
- System Diagnostics
- Spare parts in original equipment quality
- Maintenance and Repair
- Training
- Practical advice for operators